Code27 - Release History
2026-04-30
CODE27 Quick Start Guide
How do I unpack the device after receiving it? How do I use the conversation function? What modes are available? All the answers are here! Follow this guide to begin your AI companion communication journey!
Applicable products: CODE27 3D Companion Hub
1. Unpack your CODE27 Companion Hub and connect the official USB-C power adapter.
2. Download the CODE27 App and follow the on-screen pairing instructions.
3. Choose or upload a character model to begin your first conversation.
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Code27 - User Manual
2026-04-30
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CODE27 includes core AI features for natural character interaction, including voice recognition, multimodal understanding, AI conversation, emotional response, and multilingual text-to-speech.
These features allow Codie to understand your voice, respond through speech, react with facial expressions and body movements, and create a more lifelike character experience.
These features allow Codie to understand your voice, respond through speech, react with facial expressions and body movements, and create a more lifelike character experience.
At the early stage, CODE27 will focus on standard humanoid VRM models. Support for more file formats, body types, and conversion workflows will continue to improve through future updates and official tutorials.
No. CODE27 is designed to work as a standalone device and does not need to be connected to a computer for daily use.
You can set up and interact with CODE27 directly through the device itself and the CODE27 App. A computer or web interface may be used for certain account settings, file management, or advanced configuration.
You can set up and interact with CODE27 directly through the device itself and the CODE27 App. A computer or web interface may be used for certain account settings, file management, or advanced configuration.
CODE27 works best with an internet connection, especially for AI conversation, cloud-based model services, updates, and online features.
Some offline features will be available at launch, and more offline modes will be introduced through future OTA updates. Local deployment options for LLM and TTS are also planned for later updates.
Some offline features will be available at launch, and more offline modes will be introduced through future OTA updates. Local deployment options for LLM and TTS are also planned for later updates.
You can customize your character by uploading compatible 3D models, adjusting character settings, and changing appearance-related elements such as outfits, hairstyles, colors, and personality settings.
CODE27 also supports customizable backgrounds, from 2D scenes to immersive 3D environments such as bedrooms, stages, cafés, or other Codie Spaces. More character customization and background options will be added through future updates.
CODE27 also supports customizable backgrounds, from 2D scenes to immersive 3D environments such as bedrooms, stages, cafés, or other Codie Spaces. More character customization and background options will be added through future updates.
CODE27 currently supports Chinese, English, and Japanese.
Additional language support, including Korean, German, French, Italian, Spanish, and Portuguese, will be added gradually through future updates.
Additional language support, including Korean, German, French, Italian, Spanish, and Portuguese, will be added gradually through future updates.
CODE27 supports long-term memory for each character. Memory is based on conversation turns, and each character can keep around 10,000 turns in real-time memory.
When the memory limit is reached, older conversations are not simply deleted. Instead, important details such as preferences, habits, anniversaries, and key events can be summarized and stored in a memory database, helping Codie maintain context over time without saving every single sentence.
When the memory limit is reached, older conversations are not simply deleted. Instead, important details such as preferences, habits, anniversaries, and key events can be summarized and stored in a memory database, helping Codie maintain context over time without saving every single sentence.
CODE27 protects user data through encrypted transmission and local-first storage design. Chat data is transmitted using TLS/HTTPS encryption, and conversation content is not stored on our servers by default.
Personal data is handled with privacy in mind. Sensitive information is not manually read, and the system is designed to reduce unnecessary server-side storage. For users who prefer a more private setup, future local AI options will provide more flexibility.
Personal data is handled with privacy in mind. Sensitive information is not manually read, and the system is designed to reduce unnecessary server-side storage. For users who prefer a more private setup, future local AI options will provide more flexibility.
Yes. CODE27 supports voice customization. Users can choose from preset voices or upload a clear voice sample to create a personalized voice experience.
The system is designed to support multiple languages and voice styles. Availability and voice training requirements may vary depending on the selected voice feature and future software updates.
The system is designed to support multiple languages and voice styles. Availability and voice training requirements may vary depending on the selected voice feature and future software updates.
Yes. When you are away, Codie can continue its own little "life" and record meaningful moments in a personal journal that you can revisit later.
Codie is designed not only as a conversation partner, but also as a companion that can bring more presence to your daily routine, such as reading, playing music, or guiding you through activities.
Codie is designed not only as a conversation partner, but also as a companion that can bring more presence to your daily routine, such as reading, playing music, or guiding you through activities.
CODE27 supports OTA software updates. After launch, we will continue to improve the product through regular software updates, including new features, optimizations, bug fixes, and expanded character experiences.
CODE27 is designed as a long-term platform, and its software capabilities will continue to evolve over time.
CODE27 is designed as a long-term platform, and its software capabilities will continue to evolve over time.
CODE27 uses a USB-C PD power adapter and USB-C power cable. For stable operation, please use the official power adapter and cable included with the product.
Using a low-power charger, computer USB-C port, or incompatible third-party cable may cause unstable startup, repeated rebooting, or insufficient power supply.
Using a low-power charger, computer USB-C port, or incompatible third-party cable may cause unstable startup, repeated rebooting, or insufficient power supply.
First, make sure CODE27 is connected to the official power adapter and cable, and confirm that the power connection is secure.
If the device does not start normally, disconnect the power, wait a few seconds, reconnect it, and then turn it on again. If the issue continues, please check whether the adapter, cable, or power outlet is working properly, and contact CODE27 support for further assistance.
If the device does not start normally, disconnect the power, wait a few seconds, reconnect it, and then turn it on again. If the issue continues, please check whether the adapter, cable, or power outlet is working properly, and contact CODE27 support for further assistance.
Yes. Optional accessories, such as the Smart Rotating Base, will be available separately through the official CODE27 store.
Accessory availability may vary by region, product version, and sales channel. Please refer to the official store for the latest accessory information.
Accessory availability may vary by region, product version, and sales channel. Please refer to the official store for the latest accessory information.
CODE27 Companion Hub
Dimensions
200 x 190 x 370 mm
Weight
Approx. 2.6 kg
Adapter Input
AC 100-240 V
Power Input
USB-C PD, 20V / 2.25A (Max.)
Operating Power
10W-45W
Display System
Real depth-effect display system with custom skin-tone display module and custom optical module
Display Area
135.36 mm (W) x 216.58 mm (H)
Audio Output
Stereo speaker system
Immersive Audio with Clear Voice Focus
LED Lighting
RGB lighting with 255-level brightness control
Perception & Input
Camera (120 deg diagonal wide-angle), dual microphones with echo cancellation, touch control panel (43.8 x 58.2 mm)
Wireless Connectivity
Wi-Fi 2.4 GHz / 5 GHz, Bluetooth 5.3
External Interfaces
microSD card slot, USB-C Peripheral Expansion Port, 3.5 mm 4-pole stereo headset jack (supports headset with microphone)
Operating Temperature
0 degC to 35 degC
Operating Environment
Indoor Use Only
Supported Languages
English, Japanese
Contact Support
Need technical help or account assistance? Submit a ticket for direct troubleshooting, hardware diagnostics, and warranty support.
Submit a Ticket