CODE27 Quick Start Guide

How do I unpack the device after receiving it? How do I use the conversation function? What modes are available? All the answers are here! Follow this guide to begin your AI companion communication journey!

Applicable products: CODE27 3D Companion Hub

# CODE27 First Use Guide Follow this guide to complete the initial setup of your CODE27 and start interacting with your Codie.
First Set Up
# Connect Power and Start CODE27 ## What's Inside the Box Your package includes: - CODE27 Companion Hub - Power adapter - USB-C cable - Camera cover - Disclaimer and Safety Guidelines The Quick Start Guide is printed on the inner lid of the box. Scan the QR code to access setup instructions. --- ## Connect the Power Cable Before connecting power, make sure you use the correct USB-C port. Use the USB-C port marked with the lightning symbol ⚡. This port is the dedicated power input. Use the included power adapter and USB-C cable. After connecting power, CODE27 will automatically start and display the boot animation. --- ## Create Your CODE27 Account Before using your CODE27, you need to create a CODE27 account. 1. Visit **user.code27.co** on your computer or mobile device. 2. Create an account using your email address. 3. Verify your account. 4. Use this account to sign in on your CODE27 device. --- # Complete Initial Software Setup After startup, CODE27 will guide you through the initial setup process. --- ## Language and Region Settings First, select your preferred language and time zone. Please choose the settings based on your location and preferences. In this guide, we will use English as the example language. --- ## Connect to Wi-Fi After entering the Wi-Fi setup page: 1. Select your Wi-Fi network. 2. Enter your Wi-Fi password. 3. Wait until CODE27 confirms the connection. A stable Wi-Fi connection is required for initial setup, account login, and software updates. --- ## Sign in to Your CODE27 Account After connecting to Wi-Fi: 1. Enter the CODE27 account information you created earlier. 2. Sign in on your device. After successful login, CODE27 will continue the setup process. --- ## Check for Updates After signing in to your CODE27 account: 1. Open the update page. 2. Select **Check Update**. 3. Install the latest version if an update is available. Keeping your device updated ensures access to the latest features and improvements. --- # Meet Your Codie After setup is complete, your Codie will appear on screen and become ready for interaction. You can now: - Talk with your Codie in real time - Change scenes - Explore different interaction features --- ## Interaction Methods CODE27 currently provides three ways to start a conversation. ### Tap to Talk Tap the Talk icon to start speaking. Tap it again when you finish. --- ### Hold to Talk Press and hold the microphone icon while speaking. Release the icon when you finish. --- ### Ready to Listen In this mode, CODE27 continuously listens for your voice input and allows more natural conversations. --- # Start Exploring CODE27 CODE27 currently provides three official characters: ## Lilya Expressive and sharp-tongued, while still emotionally responsive. ## Elena Calm, elegant, and dependable. ## Elias Quiet and action-driven, with a strong focus on music. You can start with the official characters or create your own custom Codie. For advanced customization, including character settings, VRM import, voice settings, memory features, and other personalization options, please check the **CODE27 Tutorial Guide**.

Tutorials

Tutorials
## Part 1 — Chat Modes ### Chat Mode Overview Chat Mode is the core interaction mode of CODE27. You can directly speak with your Codie in real time. The system currently provides three interaction methods: --- ### Tap to Talk Mode Tap the Talk icon at the bottom of the screen to start speaking. Tap it again when you finish speaking. --- ### Hold to Talk Mode Press and hold the microphone icon while speaking. Release the button when you finish speaking. --- ### Continuous Mode In this mode, your Codie stays ready to listen. You can speak naturally without pressing the microphone button. --- ## Part 2 — Space and Camera Settings While in Chat Mode, tap the bottom left button to access **Space Settings** and **Camera Settings**. --- ### Space Settings Space Settings allow you to change your Codie's environment. Multiple 3D scenes are available to match your Codie's vibe. Additional scenes will continue to arrive through future updates. --- ### Camera Settings In Camera Settings, you can adjust the zoom level and pitch angle. #### Zoom Adjust the zoom level to change the distance between you and your Codie. #### Pitch Adjust the pitch to change the camera's vertical viewing angle. #### Reset Camera Position Tap the Reset button to restore the default camera position. --- ## Part 3 — Interaction Mode While in Chat Mode, tap the bottom right button to open Interaction Mode. In this mode, you can interact with your Codie using the virtual hand. --- ### Virtual Hand Interaction Move the cursor using the joystick. Press the **OK** button to interact. Your Codie will react differently each time you interact. ## Part 4 — Codie Management System ### Accessing Codie Management System To customize your Codie in detail, you need to connect to the Codie Management System. While in Chat Mode, tap the top right button to open the Character Setting page. You can connect to the management system in two ways: - Enter the LAN address shown in the top left corner of your CODE27 screen on your computer. - Scan the QR code with your phone. On the web page: 1. Click **Request Connection Code**. 2. A 6-digit code will appear on your CODE27 device. 3. Enter the code on the web page to complete the connection. Now you can access the features available in the Codie Management System. ### Character Settings Character Settings allow you to customize your Codie's basic information, personality, appearance, and voice. #### Character Name and Description Character Name and Description help you identify and organize your Codies. These settings do not directly affect how your Codie responds. After changing the character name, click **Apply** to sync the changes to your CODE27. The name shown in the character slot will also be updated. #### Persona Persona allows you to customize your Codie's personality, speaking style, and knowledge through prompts. Clear and concise prompts usually produce better results. You can edit the prompt at any time. Remember to click **Apply** to sync your changes to your CODE27. #### Character Model and Outfit CODE27 supports both custom VRM model imports and official characters. Each Codie supports multiple outfit slots. ##### Import Custom VRM Model To upload a VRM model from your local files: 1. Click **Local Files**. 2. Select the model you want to import. 3. Click **Apply** to sync it to your CODE27. ##### Use Official Characters If you want to use an official CODE27 character: 1. Select **Original Characters**. 2. Choose a character from the list. Outfits only affect your Codie's appearance and do not affect responses. If you want your Codie to understand outfit details, please include them in the Persona settings. #### Animation Style Animation Style controls your Codie's body language. You can adjust the style between: - Masculine - Feminine - Non-binary #### Expressiveness Expressiveness controls the intensity of facial animations. Available levels: - Subtle - Normal - Strong Different settings provide different levels of emotional expression. #### Voice Settings You can choose a voice that matches your preference. Click **Voice Group** to switch between different voice banks. You can also select: - Masculine - Feminine to adjust the voice style. From the dropdown list, choose a voice and click **Preview** to hear how it sounds. Example: Nice to meet you. I am really happy to be here and will always be right by your side. ### Chat History Chat History stores your previous conversations, including timestamps and dates. You can also listen to or download audio recordings of your previous conversations from this page. Use the button in the top right corner to switch between different Codies and view their conversation history. ### Memory Memory allows your Codie to remember important information about you over time. For example, if you mention that you like the color red, this information can be saved as a memory. Each memory includes: - Content - Category - Creation date - Last updated date Memories are automatically created during conversations. You cannot manually add new memories. You can review, edit, or delete existing memories at any time. ### Diary Diary allows your Codie to record memorable moments from your daily interactions. After spending enough time together, your Codie will create a diary entry summarizing the day's experiences. You can view these entries and see how your Codie remembers your shared moments. ## Part 5 — Lab ### Lab Overview Return to the home page and tap **Lab**. Here, you can find several experimental features introduced in version 1.4. Lab includes: - Chat - Alarm - Note - Reminder - Light Editor - Feedback ### Chat Chat provides a text-based conversation interface where you can chat with your Codie. You can also send images to your Codie. This allows you to stay connected with your Codie even when you are away from your room. ### Alarm Alarm allows you to set up scheduled alerts for your daily routines. #### Creating an Alarm 1. Click **Add** to create a new alarm. 2. Set the time and repeat rules. 3. Customize additional alarm settings. You can disable specific days by unchecking them in the repeat settings. You can also customize: - Snooze interval - Maximum number of snoozes - Label or tag When the alarm goes off, your selected Codie will wake you up with its voice and the chosen alarm sound. You can also set alarms directly on your CODE27 device. The setup process works the same way. ### Note Note allows you to save information for later reference. #### Creating a Note 1. Click **Add** to create a new note. 2. Enter your content. 3. Save the note. You can use Notes to record information you want to keep without setting a reminder time. ### Reminder Reminder helps you remember things at the right time. #### Creating a Reminder 1. Click **Add**. 2. Set the reminder content. 3. Set the reminder time and repeat rules. When the reminder is triggered, your Codie will remind you about the task. ### Light Customization Now that we have covered software customization, let's explore how you can customize the hardware experience. ### Light Editor You can customize CODE27's lighting effects through the Light Editor. #### Creating a New Lighting Effect 1. Click **New** to start a project. 2. Set a name for your project. There are currently two lighting modes: - Normal Mode - Reactive Mode #### Normal Mode Normal Mode creates static lighting effects. Once your CODE27 is powered on, the lights will continue running with your selected settings. #### Reactive Mode Reactive Mode turns the light panels into audio-reactive lights. The lighting effects will change based on your Codie's voice or music playback. #### Custom Lighting Effects Each mode includes several preset effects for you to choose from. You can also create your own lighting effects by customizing each LED individually. Each side of CODE27 has 17 LEDs. You can adjust the color and timing of each LED individually. #### Preview and Apply Lighting Effects Click **Preview** to temporarily apply the lighting effect to your CODE27 and see the result. If you are satisfied with the effect: 1. Click **Save**. 2. Click **Apply** to save it to your CODE27. #### Import and Export Lighting Effects Click **Export** to save your lighting effect as a JSON file and share it with other users. Click **Import** to apply lighting effects shared by other users. ### Feedback If you encounter any issues while using CODE27, whether related to hardware or software, please submit a report through **Feedback**. You can describe the problem you encountered here. Our team will review your feedback and work to improve your experience. ## Part 6 — Music Mode ### Music Mode Overview Music Mode supports two ways to play audio: - Bluetooth audio input - Music stored on a micro SD card --- ### Micro SD Card Music For music loaded from a micro SD card, CODE27 currently supports: - NTFS - FAT32 Please make sure your micro SD card uses one of these formats. To play music from a micro SD card: 541. Copy your music files to the micro SD card. 542. Insert the card into the card slot on the back of your CODE27. 543. The system will automatically detect the music files and add them to your music library. You can manage your music library by adding or removing songs. Tap a song title to play it directly on your CODE27. You can also choose different audio effects from the options on the side. --- ### Bluetooth Audio You can also connect other devices to CODE27 through Bluetooth. To enable Bluetooth mode: 1058. Tap the button in the top right corner to switch to Bluetooth mode. 1059. Open your device's Bluetooth settings. 1060. Find **SyBran CODE27** and tap connect. Once connected, you can use CODE27 as a Bluetooth speaker. --- ## Part 7 — Ambient Mode ### Ambient Mode Overview Ambient Mode is designed for a more relaxed companionship experience. In this mode, your Codie becomes like a digital companion figure, staying by your side with natural idle activities. Your Codie may: - Read - Rest - Enjoy quiet moments --- ### Interaction in Ambient Mode You can tap the heart icon anytime for a small interaction. Your Codie will respond with a short voice line. ## Part 8 — Settings ### Settings Overview In Settings, you can configure various CODE27 features, including: - Display - Language - Privacy - System Options ### Display Settings #### Brightness Brightness allows you to adjust the screen brightness. You can drag the slider to make the display brighter or darker according to your preference. #### Reset Context Reset Context allows you to clear the current conversation context. If your Codie's responses become unclear, or the conversation gets off track, you can use this option to start a fresh conversation context. #### Proactive Conversation When enabled, your Codie can proactively interact with you after long periods of silence. For example, your Codie may greet you when it sees you for the first time each day. Your Codie can also respond to simple gestures such as: - Thumbs up - Thumbs down - V-sign Your Codie can also react to your smile. #### Face Tracking If you are using the Smart Rotating Base, you can enable Face Tracking. When enabled, CODE27 will follow your face movements through the rotating base. This allows your Codie to stay oriented toward you as you move. ### Language and Region Settings In Language and Region settings, you can select your preferred language and time zone. CODE27 currently supports: - English - Japanese More languages will be added through future updates. ### Network Settings You can configure your Wi-Fi connection here. ### Screen Lock You can protect your CODE27 with a 6-digit PIN. To enable Screen Lock: 1. Enable Screen Lock. 2. Press the physical button in the center to lock the screen. When you wake the device again, you will need to enter your PIN. ### System Information #### Version The Version page displays: - System version - Release notes - Update status You can check for and install updates from this page. If an update gets stuck: 1. Try reconnecting to Wi-Fi. 2. Reboot the device. ### Privacy and Terms #### Privacy Policy Privacy Policy explains how your data and conversations are handled. #### Terms of Service Terms of Service explains device usage rules and platform policies. ### Backup and Restore Using a micro SD card, you can back up: - Character data - Chat history - System settings To restore your data: 1. Insert the micro SD card. 2. Select a backup file. NTFS is the recommended micro SD card format. FAT32 is also supported. ## Part 9 — Hardware Overview ### Physical Buttons and Camera System Let's take a closer look at the CODE27 hardware. First, let's start with the physical buttons. The top section contains the camera system. When the camera is active, the white indicator light will turn on. The two small holes beside the camera are the dual microphones. In noisy environments, stay closer to the microphones for clearer voice pickup. --- ### Camera Privacy Protection If you need additional privacy protection, please attach the included camera cover. Once attached, it physically blocks the camera while still allowing audio conversations with your Codie. --- ### Surface Material and Cleaning The CODE27 outer shell uses a high-transparency material. To protect the surface: **Do not use:** - Alcohol - Organic solvents - Harsh cleaning chemicals For regular cleaning, use water with: - A microfiber cloth - A non-woven cloth When cleaning the screen and surface, gently wipe with light pressure to avoid scratching the material. --- ### Tutorial Completion This completes your CODE27 setup guide. You are now ready to explore conversations, customization, and all the features CODE27 has to offer. We hope CODE27 brings you a unique and enjoyable companion experience. Thank you for choosing CODE27!
  • Code27 - Release History

    2026-04-30

    PDF
  • Code27 - User Manual

    2026-04-30

    PDF
CODE27 includes core AI features for natural character interaction, including voice recognition, multimodal understanding, AI conversation, emotional response, and multilingual text-to-speech.
These features allow Codie to understand your voice, respond through speech, react with facial expressions and body movements, and create a more lifelike character experience.
At the early stage, CODE27 will focus on standard humanoid VRM models. Support for more file formats, body types, and conversion workflows will continue to improve through future updates and official tutorials.
No. CODE27 is designed to work as a standalone device and does not need to be connected to a computer for daily use.
You can set up and interact with CODE27 directly through the device itself and the CODE27 App. A computer or web interface may be used for certain account settings, file management, or advanced configuration.
CODE27 works best with an internet connection, especially for AI conversation, cloud-based model services, updates, and online features.
Some offline features will be available at launch, and more offline modes will be introduced through future OTA updates. Local deployment options for LLM and TTS are also planned for later updates.
You can customize your character by uploading compatible 3D models, adjusting character settings, and changing appearance-related elements such as outfits, hairstyles, colors, and personality settings.
CODE27 also supports customizable backgrounds, from 2D scenes to immersive 3D environments such as bedrooms, stages, cafés, or other Codie Spaces. More character customization and background options will be added through future updates.
CODE27 currently supports Chinese, English, and Japanese.
Additional language support, including Korean, German, French, Italian, Spanish, and Portuguese, will be added gradually through future updates.
CODE27 supports long-term memory for each character. Memory is based on conversation turns, and each character can keep around 10,000 turns in real-time memory.
When the memory limit is reached, older conversations are not simply deleted. Instead, important details such as preferences, habits, anniversaries, and key events can be summarized and stored in a memory database, helping Codie maintain context over time without saving every single sentence.
CODE27 protects user data through encrypted transmission and local-first storage design. Chat data is transmitted using TLS/HTTPS encryption, and conversation content is not stored on our servers by default.
Personal data is handled with privacy in mind. Sensitive information is not manually read, and the system is designed to reduce unnecessary server-side storage. For users who prefer a more private setup, future local AI options will provide more flexibility.
Yes. CODE27 supports voice customization. Users can choose from preset voices or upload a clear voice sample to create a personalized voice experience.
The system is designed to support multiple languages and voice styles. Availability and voice training requirements may vary depending on the selected voice feature and future software updates.
Yes. When you are away, Codie can continue its own little "life" and record meaningful moments in a personal journal that you can revisit later.
Codie is designed not only as a conversation partner, but also as a companion that can bring more presence to your daily routine, such as reading, playing music, or guiding you through activities.
CODE27 supports OTA software updates. After launch, we will continue to improve the product through regular software updates, including new features, optimizations, bug fixes, and expanded character experiences.
CODE27 is designed as a long-term platform, and its software capabilities will continue to evolve over time.
CODE27 uses a USB-C PD power adapter and USB-C power cable. For stable operation, please use the official power adapter and cable included with the product.
Using a low-power charger, computer USB-C port, or incompatible third-party cable may cause unstable startup, repeated rebooting, or insufficient power supply.
First, make sure CODE27 is connected to the official power adapter and cable, and confirm that the power connection is secure.
If the device does not start normally, disconnect the power, wait a few seconds, reconnect it, and then turn it on again. If the issue continues, please check whether the adapter, cable, or power outlet is working properly, and contact CODE27 support for further assistance.
Yes. Optional accessories, such as the Smart Rotating Base, will be available separately through the official CODE27 store.
Accessory availability may vary by region, product version, and sales channel. Please refer to the official store for the latest accessory information.

Product Name

CODE27 Companion Hub


CODE27 Companion Hub

Dimensions

200 x 190 x 370 mm

Weight

Approx. 2.6 kg

Adapter Input

AC 100-240 V

Power Input

USB-C PD, 20V / 2.25A (Max.)

Operating Power

10W-45W

Display System

Real depth-effect display system with custom skin-tone display module and custom optical module

Display Area

135.36 mm (W) x 216.58 mm (H)

Audio Output

Stereo speaker system

Immersive Audio with Clear Voice Focus

LED Lighting

RGB lighting with 255-level brightness control

Perception & Input

Camera (120 deg diagonal wide-angle), dual microphones with echo cancellation, touch control panel (43.8 x 58.2 mm)

Wireless Connectivity

Wi-Fi 2.4 GHz / 5 GHz, Bluetooth 5.3

External Interfaces

microSD card slot, USB-C Peripheral Expansion Port, 3.5 mm 4-pole stereo headset jack (supports headset with microphone)

Operating Temperature

0 degC to 35 degC

Operating Environment

Indoor Use Only

Supported Languages

English, Japanese